Kaufman & McPherson, PLLC SMS / Text Messaging Terms and Conditions

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Last updated: October 12, 2026

1. PROGRAM DESCRIPTION

Kaufman & McPherson, PLLC (“Kaufman & McPherson,” “the Firm,” “we,” or “us”) offers a text messaging program to keep clients and prospective clients informed about their legal matters. By opting in, you agree to receive text messages from Kaufman & McPherson, PLLC at the mobile number you provide. Messages may include case status updates, appointment and deadline reminders, requests for documents or information, and responses to questions you send us.

These messages are sent on behalf of Kaufman & McPherson, PLLC using the Hona client communication platform.

2. HOW TO OPT IN

You may opt in to receive text messages from Kaufman & McPherson, PLLC by:

  • Providing your mobile number and consent on our client intake form or engagement agreement;
  • Texting a keyword (for example, START or YES) to our designated number; or
  • Replying YES to an opt-in request sent to your mobile number.

Consent to receive text messages is not a condition of retaining Kaufman & McPherson, PLLC or receiving legal services.

3. MESSAGE FREQUENCY

Message frequency varies based on the activity in your matter. You may receive several messages per week while your case is active.

4. MESSAGE AND DATA RATES

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

5. HOW TO OPT OUT

You may cancel at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a single confirmation message and will no longer receive text messages from Kaufman & McPherson, PLLC. You may opt back in at any time by replying START or by contacting our office.

6. HOW TO GET HELP

For help, reply HELP to any message, call our office at 304-842-4300, or email inquiry@wvattorneys.com.

7. SUPPORTED CARRIERS

Supported carriers include AT&T, T-Mobile, Verizon, U.S. Cellular, and most other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

8. PRIVACY

Your mobile number and the contents of your text messages are used solely to communicate with you about your legal matter. Kaufman & McPherson, PLLC does not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. Information is shared only with service providers that help us deliver these messages (such as our client communication platform and wireless carriers) and as required by law.

 

Frequently Asked Questions

How do I know whether I have a case?

You have a case if you’re injured and someone else has legal fault for what occurred. You must be able to gather facts to prove the liability of the other party. Intentional harm is not required. In fact, most cases are based on negligence or careless behavior that creates an unreasonable risk of harm. At your case consultation, our lawyers can explain whether you have a case and the reasons for our opinion.

How much time do I have to file a lawsuit?

In West Virginia, you have two years to file most personal injury lawsuits. However, there are some exceptions. Two years can seem like a long time, but you need to investigate, build and prepare your case. Always contact a lawyer as soon as possible.

How will my lawyer determine the value of my case?

A lawyer will determine the value of your case by evaluating the losses that you have because of the injury. Then, they compare them to the types of losses that a victim may claim under the law. Other factors may affect your case value, too, like the ability to collect compensation, comparative negligence and the strength of the proofs in your case.

What steps should I take immediately after an injury to protect my rights?

To protect your rights after an injury, get medical attention without delay. Do what you can to prevent additional harm. Don’t discard anything related to the accident like torn clothing. If you can, take photos of the accident scene and your injuries. Contact a lawyer as soon as possible.

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